Legal
Privacy Policy
This policy explains how JC Mobility Equipment handles information submitted through this website.
What information does JC Mobility Equipment collect?
JC Mobility Equipment collects the information you choose to submit through our quote and contact forms: your name, phone number, email address, property address, and any project details you describe. We also record basic technical details that accompany a submission, such as the page you submitted from, the referring website, and campaign parameters in the link you followed.
We do not ask for medical records, insurance ID numbers, or payment details through this website. Please do not include sensitive health information in a form message.
How is your information used?
JC Mobility Equipment uses your information to respond to your request, schedule an in-home assessment or repair visit, prepare an estimate, and follow up about your project. When you ask us to help with insurance, Medicare, or Medicaid documentation, we use the details you provide for that purpose only.
We do not sell your information. We share it only with service providers that operate this website and route form submissions to us, and only as needed to deliver your request or as required by law.
How long is information kept, and how is it protected?
We keep enquiry and installation records for as long as needed to serve you, honor warranty and maintenance obligations, and meet legal or accounting requirements. Form submissions are transmitted over an encrypted connection and stored with access limited to our team.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We review our handling practices as our tools and services change.
What cookies and third-party services does this site use?
This website may use cookies and similar technologies to remember your preferences, understand how pages are used, and measure the performance of our advertising. It also embeds a Google Maps frame on service-area pages, which loads content from Google and is governed by Google's own privacy terms.
You can block or delete cookies in your browser settings. Blocking cookies may affect how parts of this website function.
What choices and rights do you have?
You may ask JC Mobility Equipment to confirm what information we hold about you, correct it, or delete it, and you may ask us to stop contacting you at any time. Submit your request through the contact form on this website and we will respond.
Massachusetts and other applicable laws may give you additional rights. We honor those rights as they apply to your request.
How is this policy updated?
JC Mobility Equipment may update this policy as our services, tools, or legal obligations change. The version published on this page is the current one. JC Mobility Equipment is based in Newton, MA; our phone number is (730) 289-9105, and the contact form on this website reaches our team directly.